Panther Logistics

Panther Logistics has streamlined its fleet requirements by working in partnership with Reflex Vehicle Hire.

Logistics director Guy Burgess inherited a fleet with a range of suppliers that provided leasing and vehicle rental.

However, he found that this exposed him to increased administration and varying service standards, which added to his workload.

He was so impressed with the high service levels and unique technology offered by Reflex Vehicle Hire that Panther Logistics signed an exclusive supply agreement that has provided a wide range of benefits to the business.

Guy said:

We moved from leasing some vehicles and hiring others with a range of suppliers to just using Reflex Vehicle Hire; it provided more flexibility and instead of working with several rental providers we now just have one.

I can trust Reflex Vehicle Hire to deliver and having dealt with some suppliers that weren’t reliable, that is a very important factor.

We are growing with Reflex and their offer is very good. Pricing is competitive, the vehicles are reliable and the technology is very good.

Panther Logistics benefits from FlexicamPlus, which is part of our Driive with Reflex modular safety service that provides safety as standard for fleet customers.

Driive with Reflex now offers a range of standard and optional services including FlexicamPlus, which provides event-driven footage of incidents including alerts for fleet operators in the event of a problem occurring on the road.

The camera footage can be used to support driver training and also to protect employees against inaccurate claims from third parties.

Guy said:

The technology enables us to support drivers on the road and tackle any issues. It has proved invaluable in improving the management of the fleet.

This is a critical benefit for Panther Logistics, which has grown to become a leading provider in the two-man delivery marketplace, with an unrivalled reputation that has helped cement its position as the preferred delivery partner for some of the UK’s largest best-known retailers.

It focuses on being a best-in-class logistics partner and continually strives to deliver an outstanding level of service to customers as an integral part of their business.

The company delivers more than 6,000 orders a day and now boasts a workforce of more than 400 employees, with a total fleet of more than 300 vehicles, including lorries.

Guy said:

Panther is a tremendous success story and, as we grow, Reflex Vehicle Hire will grow with us.

Their client service is good, the flexibility is excellent and the vehicles are reliable and cost efficient. Overall the offer is very good and I look forward to working with Reflex Vehicle Hire in the future.