New website from Reflex Vehicle Hire speeds up the vehicle hire process

Customers can now speed through the vehicle ordering process with a new online system from Reflex Vehicle Hire.

With just a few clicks, you can source the perfect vehicle for your needs, complete with any bespoke ancillary equipment you require.

Use the online booking tool to choose any car or commercial vehicle and then browse thousands of potential specification combinations that make our vehicles perfect for every industry sector, ranging from utilities to construction.

Firstly, select whether your hire is for a car, van, 4x4 or personnel carrier, then choose the brand and model you require, before specifying from our simple listing, with options ranging from racking and lighting to tow bars and electrical systems.

You can also select options from our award-winning modular safety service Driive with Reflex, which provides vehicle tracking, dashcams, third-party data monitoring and more.

One you have finished choosing, fill out the simple form and click ‘Submit’ to complete your order, with the entire process taking as little as a minute.

We have used the full hire power of the Reflex team to develop the new website, creating a wealth of additional features based on your feedback.

You can go online to register a vehicle defect requiring repair, or request a vehicle service, which can include support from a mobile technician.

The website is also a hub for management information, where customers can access the full range of live online services from Reflex, including:

• ROMS – Reflex Online Management System, a web-based portal offering real-time data on customer hire vehicles and a comprehensive suite of reports.
• Driive with Reflex – The vehicle telematics data hub from Reflex, providing at-a-glance insight on vehicle performance, including automated alerts.

The new website includes a dedicated vehicle sales section, where ex-hire vehicles are offered directly to the trade. This includes a unique customer hub for trade buyers, where they can reserve vehicles, manage orders, and gain insights on future offers.

In addition to a market-leading offering of vehicles and services, the website is packed with valuable insight and updates for customers.

There are detailed case studies and the latest news affecting the market, including updates on legislative changes that will impact customer fleets, such as Road to Zero.

Lisa Spong, Sales Director of Reflex Vehicle Hire, said:

“As part of our ongoing commitment to industry-leading levels of customer service, we worked closely with fleets to develop a detailed understanding of how the website could be developed to enhance the services we provide. We have used customer insights to create a value-added online resource that offers an industry-leading hub for vehicle services and fleet information. We will continue to work with customers to develop the website in future to ensure it continues to offer the best service to the market.”

Use the Reflex Vehicle Hire website to take our ‘timing challenge’ today and see how you can get your next hire vehicle ‘On in 60 seconds’.

Just click here to Book a Vehicle or contact one of our team for a guided tour of the system and the website.

Share to: